Terms and conditions

Gifkins Dovetail website

www.gifkins.com.au

Col Hosie Woodturner Pty Ltd, trading as Gifkins Dovetail
PO Box 4244, Coffs Harbour Jetty NSW 2450  Australia

ABN 31 148 819 676   ACN 148 819 676
New South Wales, Australia             2017

Please read these terms and conditions carefully before continuing to use this website.

This page contains the following policies:

  1. Product description and availability
  2. Pricing
  3. Orders
  4. Shipping
  5. Returns and refunds
  6. Non-returnable products, and
  7. Terms and conditions for using this site, including our privacy policy at paragraphs [f] and [h].

1. Product description and availability

Gifkins Dovetail aims to describe and display its products accurately online. However, to the fullest extent permissible by law, Gifkins Dovetail  is not liable for inaccurate or out-of-date product descriptions. Please note that the actual colours of products will depend on your computer monitor. We give no guarantee to you of the availability of any particular item advertised on the website and will not be liable to you if any product is out of stock or discontinued at any time.

Gifkins Dovetail will make every effort to ensure that you are aware of its products and availability. We encourage you to make contact to discuss products and options.

2. Pricing

Product prices on the website are quoted in Australian dollars and include GST unless stated otherwise, and exclude delivery costs. Shipping will be added to your purchase at the time of ordering. The quoted product price may change expressly from time to time. Gifkins Dovetail makes every effort to ensure that product pricing is correct. In the event of a product pricing error on our website, we reserve the right to accept or decline your order at any time and for any reason.

3. Orders

No contractual relationship for the supply of a product exists between you and Gifkins Dovetail until you have fully paid for the order, and, we have notified you that the order has been accepted by providing an invoice. Gifkins Dovetail reserves the right to accept or decline your order at any time and for any reason, or to require you to provide additional information or verification associated with the order.

4. Shipping

It is the policy of Gifkins Dovetail to dispatch an order, on your behalf, within five [5] working days. We will contact you immediately, to advise of any delays, and the expected dispatch time. A delay in shipping will usually be due to us being away from the office, or, that we are awaiting delivery of particular stock items.

You will be responsible for the cost of shipping and handling. Gifkins Dovetail will ‘bundle’ orders of more than one item, to ensure the most economical shipping price to you, the customer. Therefore, once we receive your order, shipping will be calculated and added.

If you want to discuss shipping arrangements, contact Gifkins Dovetail before you place your order.We will also take your order over the phone.

For most shipping to delivery addresses within Australia, Gifkins Dovetail uses Australia Post regular parcel service with signature. To get a competitive price for larger items, occasionally we use Fastway Courier Services, if the shipping address is within a reasonably priced delivery zone. We will discuss the freight options with you, the customer, before sending your order.

International delivery is usually sent via Australia Post Standard International with tracking. We are also happy to send your order using a shipping company that you nominate. You will be responsible for the cost of shipping and handling. Be aware that, where relevant, you will be liable and responsible for any import requirements. Also, any restrictions, licences, duties, taxes and/or government charges that may apply. Delivery times on the website are indicative only.

As the delivery is done by an external party, Gifkins Dovetail cannot be held responsible for any failure to observe those delivery times.

It is therefore understood and agreed that you will not be entitled to withdraw or modify the commitment made for any reason, including without limitation, for any delay in delivery. If, however, delivery has not been effected after 20 days from the indicative delivery date, the customer may treat the failure to deliver as a terminating event and may elect in writing to terminate the contract and receive a refund. This excludes return delivery charges and applies only to the price of the product/s.

5. Returns and refunds

Refunds are not available for a change of mind or incorrect product purchases, unless by prior approval is given by management.

All applications for returns must be accompanied by an original invoice as proof of purchase. Returnable products must be in brand new and unused condition with original undamaged packaging. All returns must be applied for within 21 days from the date of delivery. The customer will pay to return the product to Gifkins Dovetail.

Refund of monies: Providing all above terms have been met, Gifkins Dovetail will provide a refund, less return delivery charges. Any refund given will be made via direct deposit unless prior approval by management is given.

From time to time the customer will be offered a credit in lieu of refund of any monies when above terms are not fully met (subject to approval by management).

6. Non-returnable items

Custom made timber boxes by Col Hosie are non-returnable.

7. Gifkins Dovetail website terms and conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern www.gifkins.com.au’s relationship with you in relation to your use of this website. By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “us”, “our” and “we” refers to www.gifkins.com.au and “you” and “your” refers to you, the client, or person using our website.

[a] Amendment of terms

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern yours and www.gifkins.com.au’s rights and obligations to each other.

[b] Limitation of liability

It is an essential pre-condition to you using our website that you agree and accept that www.gifkins.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

[c] Competition and Consumer Act

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act (Commonwealth) 2010, liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

[d] Links to other websites

www.gifkins.com.au may from time to time provide on its website, links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between www.gifkins.com.au and the owners of those websites. We take no responsibility for any of the content found on the linked websites.  www.gifkins.com.au’s website may contain information provided by third parties for which we accept no responsibility whatsoever for information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

[e] Disclaimer

To the fullest extent permitted by law www.gifkins.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of salability and fitness for any particular purpose. www.gifkins.com.au gives no warranty that the documents will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of www.gifkins.com.au to bear any entire costs of servicing, repairs, or correction. The applicable law in your state of territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website. It is your responsibility to do so.

[f] Your privacy

At Gifkins Dovetail we respect the privacy of the information provided by you and adhere to the national privacy principles established pursuant to the Privacy Act (Commonwealth) 1988.

The information we receive from our customers, is protected by our secure servers. Our website’s secure server software encrypts all customer card information before it is sent to us. When we receive customer card information it is secured against unauthorised use or access. We not store credit card information in any format. After processing your order, your card information is deleted immediately.

[g] Third parties

Gifkins Dovetail does not and will not sell or deal in personal or customer information. We may, however,  without reference to your personal details, use your purchase information to improve our website, create marketing statistics, and to assist it in meeting customer needs.

[h] Disclosure of your information

Gifkins Dovetail may be required, in certain circumstances, to disclose information in good faith in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of www.gifkins.com.au, its customers or third parties.

[i] Exclusion of competitors

If you are in the business of creating documents for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of www.gifkins.com.au. Gifkins Dovetail expressly excludes and does not permit you to use or access its website, to download any documents or information from its website or obtain any such documents or information through a third party.

If you breach this term then www.gifkins.com.au will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such unpermitted and improper use. Gifkins Dovetail reserves the right to exclude and not permit any person from using its website or any of the documents and information contained on it.

[j] Copyright, trademark and restrictions of use

This website contains material which is owned by us or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that you may download from time to time on this website.

www.gifkins.com.au expressly reserves all copyright and trademark in its website and in all documents and information on its website. It also reserves the right to take action against you if you breach any of these terms. Any redistribution or reproduction of part or all of the contents in any form is prohibited.

The following exceptions apply:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only;
  • also, you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

However, you may not, without our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

[k] Whole agreement

These terms and conditions represent the whole agreement between you and Gifkins Dovetail concerning your use and access to www.gifkins.com.au’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any state or territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

[l] Exclusion of unenforceable terms

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any state or territory then such a clause shall not apply in that state or territory and shall be deemed never to have been included in these terms and conditions in that state or territory. Such a clause if legal and enforceable in any other state or territory shall continue to be fully enforceable and part of this agreement in those other states and territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

[m] Jurisdiction

This agreement and this website are subject to the laws of New South Wales and Australia. If there is a dispute between you and www.gifkins.com.au that results in litigation then you must submit to the jurisdiction of the courts of New South Wales.